ACRONIS TRUE IMAGE 11 TRAIL WON’T UNINSTALL
Posted on 30. May, 2008 by Jonathan in Backup Software & Troubleshooting it
One day one of my client’s computers crashes and I have to reload the entire OS on a new hard drive, he finally gives in and decides to setup a full computer backup with an external hard drive. For some reason, I don’t remembery why, Acronis True Image 11 trial version got installed, I think I accidentally used the wrong installation file, which was really stupid. I tried upgrading it to a proper version which required uninstalling the trial version, rebooting and reinstalling the full version. NO MATTER what I did when I started Acronis, it came up as a trail version, I uninstalled it, reinstalled it, etc, etc.
What finally handled it was:
1) Uninstall Acronis True Image 11 from your Control Panel.
2) When you restart the computer, start it in Safe Mode by pressing F8 when the computer starts up and selecting “Safe Mode” – this starts your computer in a mode with only the bare essential processes so you don’t have all of these starup programs and the automatically running Acronis Programs wont bother you.
3) Delete the Acronis Folder in the C:\Program Files\ directory.
4) Go to Run in your start menu and type in “regedit”. Your registry editor will come up.
5) Now do a search for “Acronis”, and delete all keys that come up. If your computer is all setup and not reloaded from scratch, this might be a dangerous process as playing with your registry is not a wise thing to do if you don’t know what you are doing. But in any case, this action resolved my problem and I was able to reinstall Acronis True Image 11 full version, insert the key and when opening it, the proper version came up.