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Author Topic: Avaya AES Configuration  (Read 9735 times)

Offline joflores

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Avaya AES Configuration
« on: March 04, 2009, 04:10:18 AM »

Hi everybody,

 Does anyone knows what is needed to configure in the Avaya AES to work with Genesys T Server. Would be much help if you had screen shots on the AES configuration.

Regards

JOF
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Offline bcyk

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Re: Avaya AES Configuration
« Reply #1 on: March 04, 2009, 03:19:19 PM »
What extactly is the AES version?


This document
https://avaya.com/master-usa/en-us/resource/assets/applicationnotes/envox_dlg.pdf is for AES 4.1 for envox CT-Connect which connects to DLG service/ASAI-link as Genesys T-server does; it guides you to configure in both Avaya CM and AES.

Your Avaya CM and/or AES may be different but steps and layouts should be very similar.

regards

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Offline MarcRobinson

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Re: Avaya AES Configuration
« Reply #2 on: April 03, 2009, 03:28:09 AM »
Look for the document "76fr_dep-ts_avayag3.pdf" (or "75fr... or whatever version is right for you) and then refer to the section titled "Switch-Specific Configuration".
I realize it's been almost a month since you posted this, but maybe this will help someone else who's looking for this info.
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-- Marc Robinson
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