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    Fusion Garage disappears as PR team quits, customers left in the dark

    Fusion Garage disappears as PR team quits, customers left in the dark

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    Fusion Garage, the manufacturer of the failed JooJoo and Grid10 tablets has all but disappeared, leaving behind only a database error on its website and a US PR firm that is quitting it representation effective tomorrow.

    By Nilay Patel, editor-in-chief of the Verge, host of the Decoder podcast, and co-host of The Vergecast.

    Source The JooJoo Forum and Fusion Garage

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    ‪Fusion Garage Grid10‬
    ‪Fusion Garage Grid10‬

    It appears that the wild story of Fusion Garage has come to a sadly ignominious close: the manufacturer of the failed JooJoo and Grid10 tablets has all but disappeared, leaving behind only a database error on its website and a US PR firm that is quitting representation as of tomorrow. That leaves what few Fusion Garage customers there were in the lurch: some Grid10 buyers have been waiting five weeks for a promised October 1 delivery that seemingly won't ever happen now, and the company's promise of a free Grid10 for every JooJoo owner seems to be so much fantasy now as well. It's probably just as well; the Grid10 was a terrible product when we reviewed it.

    We reached out to Fusion Garage's US PR firm McGrath Power for clarification, and were told that Fusion Garage has been uncommunicative for "weeks," and that the situation has become so uncomfortable that McGrath has decided to stop representing the company. Here's the official line:

    Unfortunately, none of our efforts have resulted in any communication from the company to the customers. Given all of this, we don't have any other choice but to cease working with Fusion Garage effective tomorrow.

    At this point, we'd say the dream is over for Fusion Garage and its few fans — but given the company's twisted history, we'll see if CEO Chandra Rathakrishnan can make yet another reappearance.

    Update: It looks like some part of the website is at least intermittently back online, but as of now the store is unavailable, so we'll keep our eyes on this one and update you if and when anything changes.