DevOps | Software Engineer in Test

Collaborative and versatile DevOps Software Engineer with expertise in developing, testing, and deploying software. Effectively investigates, tests, and resolves issues in both production and development environments. Designs, builds, and delivers high-quality solutions while meeting tight deadlines.

CORE STRENGTHS

Quality Assurance (QA) | Continuous Improvement | Validation of Environments | Scalability Testing | Software Testing | Performance Testing | Agile Methodology | DevOps | On-call Support | Networking

TECHNICAL SKILLS

C++ | Golang | Python | Java | Shell Scripting | Robot Framework | Ansible | Linux | Amazon Web Services (AWS) | Docker | Kubernetes | Helm | HAProxy | SSL | SQL | Git | Jenkins

PROFESSIONAL EXPERIENCE

Proofpoint, Inc. | San Francisco, CA (+Remote) | December 2019 – February 2024

EngOps Automation Engineer

• Investigated and resolved production issues with rotating on-call shift team; prioritized tickets to minimize customer disruption and researched root causes to proactively prevent similar issues

• Deployed applications on AWS using a combination of different automation tools, such as AWS Cloud Development Kit (CDK), Ansible, and Puppet; created and executed deployment plans and adhered to maintenance windows

• Created, maintained, and extended Robot Framework test suites to validate functionality and performance of both production and development environments in order to quickly push changes with confidence

• Established, ran, and parsed JMeter performance tests using SMTP and HTTP to ensure robustness, reliability, and scalability of web endpoint and email servers

• Expanded a shell-based testing framework for mail filtering software

Symantec Corporation | San Francisco, CA | January 2016 – August 2019

Software Engineer In Test

• Contributed to pool of Robot Framework code for testing new features to reveal and preemptively resolve issues before going live

• Joined the initiative to migrate from a self-hosted environment to cloud-hosted infrastructure on AWS; provided cost-effective scaling based on demand

• Helped to create Ansible code which would stitch together multiple team firewall rule definitions to automatically manage AWS security group entries

• Developed and validated Ansible code to address AWS and self-hosted deployments

LeapFrog Enterprises, Inc. | Emeryville, CA | July 2014 – October 2015

Embedded Software Engineer

• Optimized package management system utilizing C++, SOAP, and SQLite for embedded Linux devices

• Trained colleagues on the usage of Git to migrate code repositories from SVN

• Improved performance and increased functionality of build scripts written in Python and Shell

LeapFrog Enterprises, Inc. | Emeryville, CA | May 2011 – June 2014

SQA Firmware Engineer

• Initiated and improved automation tools using C++ and shell scripts performed on embedded device and host system

• Conducted Whitebox QA testing of embedded Linux devices, including writing test plans targeting embedded Linux devices, testing library calls, inspecting code changes, and verifying the hardware functionality of the device

EDUCATION & CERTIFICATIONS

Bachelor of Science (B.S.) in Game and Simulation Programming | DeVry University, Fremont, CA | Apr 2006 – Jun 2009

Certified Kubernetes Administrator (CKA) | Cert. ID: LF-zux4rl0f1h | Valid Apr 2024 – Apr 2027