We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
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The Essential Services Commission has released its final decision on the Victorian Default Offer, locking in lower electricity prices for consumers and small businesses.
The new code will provide a fair and clear framework for gas network customers as Victoria transitions to net-zero emissions.
We have released our Victorian Energy Market Report – March 2024. The report has findings on customers experiencing payment difficulties, disconnections, and our compliance and enforcement activities.
Learn about your rights as a consumer in the sectors we regulate, including electricity and gas, local government, water, transport and the Victorian Energy Upgrades program.
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Featured consultations
- Powercor Australia Limited – application for electricity transmission licence - consultation closes 11 June 2024