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A Project Guide to UX Design: For User Experience Designers in the Field or in the Making 1st Edition

by Russ Unger (Author), Carolyn Chandler (Author)
4.4 4.4 out of 5 stars 55 ratings
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A Project Guide to UX Design: For User Experience Designers in the Field or in the Making (Voices That Matter)
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“If you are a young designer entering or contemplating entering the UX field this is a canonical book. If you are an organization that really needs to start grokking UX this book is also for you. " -- Chris Bernard, User Experience Evangelist, Microsoft

User experience design is the discipline of creating a useful and usable Web site or application—one that’s easily navigated and meets the needs of both the site owner and its users. But there’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, project management skills, and business savvy. That’s where this book comes in. Authors Russ Unger and Carolyn Chandler show you how to integrate UX principles into your project from start to finish.

• Understand the various roles in UX design, identify stakeholders, and enlist their support
• Obtain consensus from your team on project objectives
• Define the scope of your project and avoid mission creep
• Conduct user research and document your findings
• Understand and communicate user behavior with personas
• Design and prototype your application or site
• Make your product findable with search engine optimization
• Plan for development, product rollout, and ongoing quality assurance
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  1. ISBN-10
    0321607376
  2. ISBN-13
    978-0321607379
  3. Edition
    1st
  4. Publisher
    New Riders Pub
  5. Publication date
    January 1, 2009
  6. Part of series
    Voices That Matter
  7. Language
    English
  8. Dimensions
    7 x 0.75 x 9 inches
  9. Print length
    267 pages
  10. See all details
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Editorial Reviews

Review

“If you are a young designer entering or contemplating entering the UX field this is a canonical book. If you are an organization that really needs to start grokking UX this book is also for you. "

Chris Bernard, User Experience Evangelist, Microsoft

Product details

  • Publisher ‏ : ‎ New Riders Pub; 1st edition (January 1, 2009)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 267 pages
  • ISBN-10 ‏ : ‎ 0321607376
  • ISBN-13 ‏ : ‎ 978-0321607379
  • Item Weight ‏ : ‎ 15.7 ounces
  • Dimensions ‏ : ‎ 7 x 0.75 x 9 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 55 ratings

About the authors

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  1. Carolyn Chandler

    Carolyn Chandler

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    Full content visible, double tap to read brief content.

    Carolyn Chandler is the Experience Design Director at Eight Bit Studios, a digital design and development agency based in Chicago. She has taught design courses for DePaul University and The Starter League, and developed an interaction design course for the WaSP InterACT curriculum. She's been leading UX teams for over 25 years.

    See more on the author's page
  2. Russ Unger

    Russ Unger

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    Full content visible, double tap to read brief content.

    Russ Unger is a passionate advocate for human-centered design, committed to enriching the field through education, mentorship, and community engagement. His contributions extend beyond his day-to-day work, providing valuable insights that serve as a compass for designers navigating a complex and ever-changing landscape.

    As a co-author of impactful books like "A Project Guide to UX Design," which is soon welcoming its third edition, Russ aims to be a helpful voice rather than an ultimate authority. He's also a co-author of "Designing the Conversation," "Speaker Camp," and "Liftoff! Practical Design Leadership to Elevate Your Team, Your Organization, and You." His works are designed to inspire conversation and collaboration among professionals, offering guiding principles rather than prescriptive solutions.

    Beyond his written contributions, Russ is part of the driving force behind Chicago Camps, an initiative that organizes enriching events such as UX Camp and Leadership By Design at affordable prices, and with an emphasis on helping new and newer voices find a stage. He also facilitates Tent Talks, live podcast sessions that provide a platform for vital conversations within the design community.

    Russ enjoys contributing to a community where learning and collaboration flourish, empowering designers at all stages to do their best work.

    See more on the author's page
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Customer reviews

4.4 out of 5 stars
4.4 out of 5
55 global ratings

Top reviews from the United States

atmj
5.0 out of 5 stars Fantastic book, great reference
Reviewed in the United States on December 15, 2009
Verified Purchase
This book is phenomenal. Having worked in Human Factors designing User Interfaces for quite a few years, seldom have I seen a broad overview that gets it. You won't find exacting details or templates of how to do each step of the UX task, but you will get a complete sense of what you should be doing at each step you find yourself. There is enough information in this book to really get you started. Also if you already knee deep in a project, you can jump to that point.

I read the book cover to cover and put over 20 tabs on the book for the references they have provided on the web. I checked quite a few and they are a gold mine of info.

I like this book because of its broader appeal. If you sit down and read a text that goes into excruciating detail before you are ready to use that information, reading becomes laborious and you don't retain it. Or you bail on the book and never get the overall picture.
This book is a nice balance of the full picture and the ability to get the detail.

Mind you, when I say it does not go into detail that might be a bit misleading. For instance, when in the section about Search engine Optimization, it helped explain this concept in enough detail that I had a clue what the issues were when dealing with an advertizing firm. Sure enough there were links listed here to provide even more detail. The User research and persona usage was very up-to-date regarding how these would be used and why you might use varying degrees of details. In the section about Wireframes and Annotations, there were good examples and advice as well as links to get more. The User testing section had interesting information that was very current as well. I could go on and on, but the book speaks for itself. You can view the Table of Contents online.

Another thing and it is not a small one, the book is well designed for reading. The font is pleasant and the layout is efficient and provides cues for both "Surfing" and "Deep Dives" of information. In fact they provide sections called Surfing, Snorkeling and Deep Diving, which is very helpful. Nice when a book practice what it preaches and makes itself as usable as the products it's meant to help design.

This book is going on my desk for reference and has been recommended to colleagues.
5 people found this helpful
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Aaron Irizarry
5.0 out of 5 stars Excellent insights into the everyday practical aspects of UX Design
Reviewed in the United States on October 12, 2010
Verified Purchase
One of the reasons this book appealed to me as that it covered many of the practical aspects of working as a user experience designer. There are a ton of awesome books about how to wireframe/prototype, or best practices for form design which I have found super useful, but something I have been looking for as of late is insight into the more practical aspects of working as a user experience designer in both the independent and in-house realms. Russ Unger and Carolyn Chandler do a great job dissecting and presenting a great real world approach to User Experience Design. So with that in mind I hope to briefly share some of my thoughts on the book in hopes that you will pick it up for yourself.

Before I get to far into my thoughts on the content please don't read this and think oh it is a UX book, I am a web designer, print designer, content specialist, project manager (or all of the above with a splash of awesome) this probably isn't really relevant to me. Wrong!

This book has tons of great insights into working with teams on projects, getting information from clients, filling roles that aren't being filled to help projects get done right and various other aspects that can relate to multiple disciplines.

For me personally I am a User Experience Designer at my full time gig so this book had a lot to offer me, some of which I already knew, and lots of good insights that were what I would call "a-ha moments". It is always helpful to re-learn/re-fresh our knowledge of things we have already learned as well as bee seeking out new ideas, approaches, and insights into our disciplines of choice.

Right out of the gates the introduction preps you with solid expectations on what the book is, how to use it, and the types of resources mentioned along the way. Chapter one gives a solid overview of what User Experience Design is and some of the defining traits of user experience designers.

The first few chapters unpack some of the dynamics of working through projects by indentifying the type of projects, understanding roles, and getting a feel for the team or client that you are working with on the project. Other topics range from writing proposals, SOW's to finding the right approach to project objectives, and putting together business requirements is covered in these chapters providing some great insights.

The later chapters really dive into UX design and the different phases. Research, persona creation, Site Maps, Wireframes, and taking the design into the development phase. The key to all of this is not a step by step "how to" approach but more of what I found as a practical approach based on real experience that provides valuable tips and insights.

I know my review is brief... but if I were to expose every gem (and there are many) and highlight it would have made this post far longer than any of us would have been able to read (or I would be able to write). If you work in the design field this book is a great resource, and if you are a User Experience Designer (or web designer) this book is a must.
2 people found this helpful
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Chris Harden
4.0 out of 5 stars Good Overview with Additional Tidbits
Reviewed in the United States on April 18, 2011
Verified Purchase
This book has a great overview of the various players in the uX world. Although it is heavily targeted to website development, even and embedded uX Designer can learn some nice things.

It starts a bit slow and intagible in the early chapters, as it attempts to cover business aspects of consulting in general.
If you skip those and jump into chapter 4, you'll save some time. Chapter 6 is where it really warms up, and you get some real benefits. My favorite chapters are 6 (user research), 7 (personas), and 10 (screen flows). Even if you already have an extensive background in uX, this book gives you real examples and tidbits that can add polish to your work. I also enjoyed the chapter on search engine optimization. Though that isn't really a heavy part of uX, if you are curious as to how to improve your site's ranking on Google, it makes that very clear.
One person found this helpful
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Top reviews from other countries

VikramIyer
4.0 out of 5 stars Precise Methodology and Process for all User Experience Analysts
Reviewed in India on September 27, 2013
Verified Purchase
The author has provided a pleasing experience of going through the various assets and strategies required to consider to become a skillful user experience designer.
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M. Buckley
5.0 out of 5 stars Beautifully produced
Reviewed in the United Kingdom on September 12, 2013
Verified Purchase
As you would expect being about UX design the layout and editing of the book is excellent. It seems well positioned to be understood by the entry to mid level designer. Not finished it yet so not sure if it gets more indepth later.
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pavan
4.0 out of 5 stars Four Stars
Reviewed in India on January 20, 2015
Verified Purchase
Good read for UX design process...
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Ren
5.0 out of 5 stars Nice book
Reviewed in the United Kingdom on October 4, 2013
Verified Purchase
I have bought this over a year ago and used it for my bachelor thesis. I think it is great and practical guide to UX, it covers the topic thoroughly and is easy to read. Would recommend.
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