No Jitter

Featured Content

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Dave Michels

May 22, 2024

The facts around the state of the modern workplace – and the people who comprise it -- are clear. So are the best practices forward-thinking managers should adopt.

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The Future of VR in Enterprise Collaboration Isn’t Clear

Tom Brannen

May 22, 2024

Meta’s choice to shutter its enterprise offering is one clue to the metaverse’s reception in workplaces, but Apple’s headset could offer a way forward.

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No Jitter Midroll: Logitech Debuts MeetUp 2

Matt Vartabedian

May 21, 2024

Logitech debuts MeetUp 2, an audio/video collaboration bar designed for huddle rooms and other smaller spaces.

News & Views

Generative AI Unveils a World of Limitless Contact Centers

Noam Fine

May 20, 2024

AI and machine learning models have become the most coveted assets for enterprises seeking to outmaneuver rivals through foresight and rapid, precise decision acceleration. By leveraging these tools, contact centers can become dynamic, self-optimizing central nervous systems for the enterprise.

The Big Reveal: Genesys AI Experience

Sheila McGee-Smith

May 20, 2024

At last, we have the details on this Enterprise Connect 2024 award winner – and they reveal an AI offering with a unique empathy-detection strategy and creative pricing.

No Jitter Roll: Genesys Debuts New AI-powered ‘Xperiences,’ Glue Sports New Threads and Microsoft's Going Places

Matt Vartabedian

May 17, 2024

Genesys debuts new AI-powered capabilities, startup Glue launches a generative AI-based comms platform, and Microsoft announces the public preview of Places.