The Recovery Services Group, Inc. (RSG) and our sister company, Inspection Services of America (ISOA), were created in 1992 and specialize in providing prompt and professional representation for all of your claim investigation needs.

RSG was founded to investigate cargo and property loss and damage claims of significance for inland marine insurance companies and insurance agencies.  We can attend emergency situations that may occur, such as highway accidents, lowjackings, derailments, seal breaches, temperature abuse situations, and refusals by consignees, as well as perform after-delivery damaged cargo inspections and proofs of delivery.  All assignments are handled promptly and professionally with an average completion time of 24 hours.

We provide these services quickly and reliably because RSG maintains offices in more than 550 cities and serves all points and places in the United States and Canada.  Our staff is composed of experienced professional freight inspectors and specialized claim investigators with an average tenure of twelve years.  We are not adjusters but we have fulfilled our customers� cargo inspection needs for twenty years. 

Our narrative reports are easy to read, to the point, and contain the information and insights that you will need to address the impending claims.  We furnish copious digital photographs and will promptly send the reports and photographs to you by e-mail, usually within 24 hours.  Our hourly fee of $89.50 is reasonable and based solely upon the time required to complete the assignments: travel, on-site investigation and report preparation and submission.  RSG never charges additional fees for any reason.  Our mission is to save you time, concern and money.  Please take a moment and click on Testimonials to see what our customers have to say about our reports.

We want to be certain that RSG is always able to respond to your urgent or time-sensitive inspection needs. A capable and experienced RSG claim investigator is no more than one hour distant from nearly every point and place in the continental United States. To that end I would like to provide you with the following telephone numbers so you will always be able to contact us any time of day or night.