Like all the biggest and best membership sites this site uses sophisticated anti-hacking software that can be tripped in many different ways. In some cases this could be accidental. If your account has been suspended (identified by seeing a password abuse page), please get in touch with Support to have your account re-set. All login attempts to member areas are thoroughly recorded and all activity is monitored including unusual download patterns and activity. No system can distinuish between a genuine member or someone who is using a stolen pass, so please DO NOT access a site from more than one PC or device. Similarly, always use a different username and password combination whenever you join a site's member area. This will help prevent possible problems for you and help stem the market for stolen passes.