Serendipity hair and image

I decided to give an update since it's been a couple of years. As of now, I've been going to DeeDee for about 5 years. After trying out different stylists with less then stellar results, I have to say DeeDee does exceptional work! Especially considering my hair is not processed, other stylists have not been able to get the right degree of straight and bouncy that I prefer. My hair was grown a lot and become much healthier since she has been my stylist. She always works around my schedule and if I have an last minute event that I'd like my hair done for, 9 times out of 10 DeeDee finds time within her busy schedule to accommodate me.

I always leave very satisfied and looking 10 times better than when I walked in lol. I really don't know what issues a reviewer is referring to about the quality of the work she does. I had a hair style that I kept in for 4 MONTHS (with regular maintenance)! But I have never been disappointed in the quality of her work, and I'm pretty hard to please with my hair!

I've even had my hair done by Ashley once (another stylist there) when I was strapped for time and just walked in -- and after I told her what I needed she went out of her way to make sure I left with the style I wanted and usually get.

I also really love the atmosphere of the salon, it's open, spacious and very inviting with a large window that let's in a lot of light. I've been to other salons where it was really dark and cramped feeling. On the weekends, they even have fresh fruit and beverages while you wait.

So basically, I'm very loyal to this salon because they're very loyal to my satisfaction!

Serendipity hair salon is not a place I would go back to. Not only did my hair fall down after 3 weeks, I went back to get redone. When I called to schedule a time to get it redone it took me a week to get a call back. By that time, my hair was falling out due to how bad it had gotten. When the owner did finally get back to me, she was completely inflexible with giving me a time to get my hair redone. The second time around, I used a staff member who was really sweet but I was disappointed with how much was cut off. I called to have more hair put in and no one had the decency to even call me back.

I am with the other review on this. If you value your time, money & hair don't go here. Highly unprofessional and mediocre work.

I've been going to to hair salon for years! She really takes care of my hair, help me create new looks and helped my confidence once I stepped out her chair! I really enjoy the chat we have as well! Love this place

Dee Dee is a wonderful person..she is sweet and SUPER funny. She makes you feel comfortable and always makes sure you are satisfied before you leave her salon. The atmosphere is nice and shes always on time. She's professional and not only is a great stylist but knows how to create great relationships with her clients..and that's why she has had the same clients for years! *including myself* I trust her with my hair and would never want anyone else touching it. She is diverse and can style anyone's textured hair. Just pull out a magazine and there you have it..She can transform you into Beyonce, Rihanna, or JLO if you want it.. She is a great stylist!

I love this salon!! I usual go on Saturday mornings and am treated to mimosas and fruit. DeeDee is wonderful and my hair is always beautiful when I leave the shop. She always works with me if I need that last minute appointment and she's friendly and professional. I always send my friends and family to Serendipity

I have been going to Serendipity for the past 5 years and have yet to have a bad experience. I work out and like convenience and recently, I purchased hair from DeeDee that i absolutely LOVE. It is bouncy and flows nicely. I pull it up when I work out and wrap it at night to begin my day. It is awesome. If you are tired of messing with these beauty supply stores and not getting what you pay for, and you want quality and beauty, I recommend the Brazilian hair. DeeDee is the best at what she does and she will keep it real. For maintenance, I am in and out within an hour in a half, most of which is dryer time. I look forward to my visits and can't imagine going in where else.

Great haircut as always!! DD really takes the time and care to ensure you get the exact cut and style that you desire. I'm always happy when I get my hair cut by DD! An overall enjoyable experience.

My stylist was Ashley. I came in to have my hair straightened and trimmed. She was very professional and explained thoroughly the products she would be using on my hair. I was happy that she showed me how much hair she would be trimming. My hair was shiny and full of body.

This review is long overdue because I've been to DeeDee 4 times and she does amazing work. I am African American and I wear my natural hair, I come in for pressing/flat-ironing, color, and occasional trimming. I was really scared about finding a new beautician when I moved to the bay area because many do not do well with natural hair (either they dont get it straight enough, they use too much product, it looks damaged, etc). DeeDee has my hair laid every time I walk out of her shop. My hair lasts so long without having to use more heat and it continues to grow long and healthy. She takes great care of mine and all of her other clients hair (I've noticed). DeeDee is also extremely friendly and I love to talk to her when I come to the shop. Her shop is very nice and I like that I can make my appointments online. BUT you have to make sure she confirms your appointment before you come. I was lucky to find her 6 months ago, thanks to Yelp! She is the only beautician I've been to in the bay area I will continue to go back.

This shop is AWESOME! DeeDee brings my sexy back every time I come in!!

Amber Todd