Sweet Tooth Care

They're the kindest, most considerate team I've ever come across. The team at Sweet Tooth Care were patient with me, answered all my questions patiently, and treated me with kindness. Also they're a very friendly team! Like me if you're someone who gets anxious at the thought of dental procedures and doctors who don't understand anxiety, be assured that with Sweet Tooth Care you're in good hands. Oh also, they did not over charge, or break my treatment into too many days to make more money off of me/my insurance.

I'd definitely recommend them, happily so.

Friendly staff, professional services, clean and nice environment. I've been here since 2018, and they always provide great quality of services. And they are pretty considerate of your customized needs. Highly recommend!

Doctor Nisha and Abby were very kind and professional. they took a very good care and also followed up the next day to check on the teeth pain. thank you very much the whole team. many thanks to Betty in front desk , she is an angel.

An awful experience. I went in for a teeth cleaning, and the nurse insisted on me getting an X-ray. I inquired if it was absolutely necessary and whether I could decline. They replied I could, but I would need to sign a consent for an X-ray the next time. Afterwards, they became impatient and gave me unfriendly looks. Then, a doctor came over to say I must have the X-ray, which I again refused, explaining to the doctor that I did not see the need for it. Every X-ray requires biting down on a card forcefully, which is extremely painful. There was even an instance where it caused bleeding. Consequently, the doctor asked if I needed to see a specialist, leaving me bewildered as to why a specialist was necessary. "Because of the bleeding?" they said. I was speechless... In the end, I left without getting my teeth cleaned, unwilling to let them proceed... Do not go here for teeth cleaning. They lack empathy, focusing solely on making money, indifferent to the patient's feelings. I will not return here.

The Dentist was professional and nice . The hygienist is amazing and gentle. The only complaint I have is that they split my cleaning up into two visits. They said it was what the insurance said to do, but I have a hard time believing the insurance company wants to pay for 2 visits to clean one mouth. Also, it came close to maxing out my insurance for deep cleaning, so their prices are high. Other than that, it was my first treatment from Sweet Tooth. Not bad. I think most dental practices overcharge. I will probably go back since they were nice and gentle for the most part.

I don't have an issue with the dentist or hygienist here but I have a huge problem with whoever is managing their accounts and payments. It is super disorganized. The last time I received care from this establishment was April of 2023. Every time I've left my appointment I approach the front desk and ask explicitly if any payments are due or if I'm free to leave. I just received a phone call today in DECEMBER of 2023, which is over 8 MONTHS since my last appointment. The person on the other end told me I had a payment due and she'd be happy to take my payment information over the phone today. What? To whom? For which appointment? It's been so long, I don't even live in the Bay Area anymore! Apparently I owe over $100 for a cleaning that happened over EIGHT MONTHS ago? I never received a phone call between then and now, I don't even have an INVOICE, and someone calls expecting me to just blindly provide my credit card information over the phone then and there? I will not provide any sensitive banking information without seeing a proper invoice and explanation of the cost after insurance. Not to mention nothing was mentioned to me about this outstanding payment when I left the office all those months ago. I will gladly pay any valid dues but I hope this establishment realizes just how absolutely ridiculous this phone call was and how completely disorganized they seem.

Recently moved to the area and found this place in yelp. First visit to take care of a chipped molar, and second for general exam and cleaning. Good experience in both visits.

Clean office.
Friendly and professional staff.
Awesome care by Dr. George Chao.
Strongly recommend.

First time at this dental office. The Dr and staffs are good. One thing that I don't like is front desk guy suggest that i need to call my dental insurance first to see if my procedure is covered or not. First time ever I've encountered this. Front desk must always call for their patients eligibility.

Dentists and hygentists are really nice.
However the receptionist lady named Niki was rude with her talking. After fixing my teeth, I was talking with her regarding my insurance copay and next appointment. She did tell me " try to schedule something in the afternoon so that you can have a good lunch". I then proposed to schedule at 11am, then I asked to change to the afternoon. She then became angry and said " say, that is why I told you in the first place that you needed to schedule something in the afternoon. U didn't listen to what I just said". What the fxxxck, is she going order or command to her customers? Yes I did hear her saying " schedule something in the afternoon is better so that you can have lunch". Then I schedule something at 11am then think she is right and changed to afternoon. I am the one who is going to make decisions not her. Why was she so mean to the customers? I will still come back due to good dentists but recommend the receptionist change her damn attitude, she will ruin the business for sure

Had a great experience, thanks to Ms. Duyen who was very nice and accommodating. Definitely will recommend.