A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.
Last updated: May 23, 2024, 3:15 PM
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Beginning in 2024, New York State will launch Summer EBT, a new program that provides low-income families with food benefits to help cover the cost of groceries when school is out of session. Most eligible children will receive Summer EBT food benefits automatically; however, some families may need to apply.
The 2023-2024 Cooling Assistance benefit opened on April 15, 2024.
If you are eligible, you may receive one Cooling Assistance benefit per applicant household for the purchase and installation of an air conditioner or a fan to help your home stay cool.
Learn about scams targeted at EBT cardholders, how you can protect your benefits, and how to apply for replacement of electronically stolen SNAP and Temporary Assistance benefits.
Use the new lock/unlock card feature to help you secure your EBT card and protect your benefits from scam-related theft.