File Storage, Document Management, Retention Policies…

These topics come up regularly these days and as I read, discuss and contemplate I realize that many of my thoughts are evaporating into the ether so, I am taking to blogging once again.

For a long time we have been trying to minimize files stored on computer hard drives, find reasonable automated back up methods, and deal with centrally storing files in a mobile world.

As we have implemented mapped drives, considered document management, adopted Google Apps, watched Google Drive mature, built campus wide wireless we have not been very good at working with the human aspect of file storage.

Recently, we have implemented a Data Integrity and Stewardship Project that is intended to help put structures in place to allow for more effective use and understand of common data fields and sets.  We have also constituted a governance group that can assist in the prioritization of projects.

These two groups should help put the political pieces in place to help expand an understanding of

  • What data* should be stored where.
  • How long a particular piece of data should live (either because of regulation or institutional policy)
  • How to access the data
  • Necessary protection on files

It seems that preparing the community of users to be ready to transition from a don’t delete anything mentality and importance of storing files/data of import to the individual instead relevance to the institution or business process is key to building critical mass of users ready to address business practice to prepare the way for projects regarding file storage, document management, and document/data retention.

Next steps –

  • Bring this to administrative department meetings?
  • Bring this to ITS leadership team meetings?  (What are the projects we think the community should spend their time on?)
  • Keep investigating options and reading on topic.

*When I use the word data here, I include piece of data, individual file, or data set…

Posted in General Thoughts

Thinking about Campus Television Service

I am jumping into this one about a year in to the project so beware there might be some flash backs along the way to fill in the back story.

This afternoon I have a call with a potential vendor to discuss where his company is headed with providing television programming to it’s customers. It will be interesting to see if the solutions they are providing or see themselves providing in the future overlap with the desires I have to meet the needs of the community in new ways and better use the financial resources currently being dedicated to this service.

What do I hope to gain?

  • Ability to reduce the cost is a big priority as currently the expenditure is large than the need demands.
  • Flexibility in access to desired programming by students.  This might come in many ways whether it is using person accounts, upgrading service directly with vendor, taking advantage of set top boxes like apple tv or roku, etc..
  • Flexibility in device used to view – with more flexible access there is a greater likelihood that the device used to watch will not be a TV instead the question becomes, how does one access the programming they desire on a tablet, phone, laptop, etc..
  • The continued ability to have access to TV programming in common spaces and to continue to have tv programming as an event.
  • Having the ability to meet the needs of different living arrangements provided on campus including
    • College owned houses
    • On campus apartments and suites
    • Traditional style residence halls
    • Food courts and dining halls
    • Meeting rooms for communal viewing of News, Sporting Events, Popular programming, etc..

It seems we are wrestling with issues that others are also starting to wrestle with but that there is not a clear solution at this point.

One idea that seems natural to me is for vendors to instead of worrying about how to pump content from there equipment to tv’s that there would start to be options to provide customers with a username and password that would give them access to the content directly from the content producers.

At this point, one can  use the username and password from one’s service provider to access content through apps networks like USA, TBS, A&E, etc.. provide for viewing on devices and smart tvs. Providing access to TV programming across the boards in this manner seems like a game changer and a win/win for providers and consumers alike.

What are others out there doing to meet needs and be better users of the scarce dollars available to IT departments?

 

Tagged with:
Posted in Campus Television Service, Current Projects

Does It Matter?

I used to spend an hour or so a week typing my thoughts here.  Originally, I used it to figure out what I needed to know about blogging.  Then it became a way to document some of the projects I was working on and to help understand the difference between options.

Eventually, I was putting out some thoughts regarding project management, technology change, and other topics I was wrestling with as I moved into new responsibilities.  Some where a long the way, I lost interest (or perhaps discipline) in regularly posting.   It might have been time became scarce, or perhaps I became self-conscious in what I was sharing as I became ever more aware that I had more and more to learn.

What ever it was, I am going to give it another whirl to see if I close the doors for good or use this space as a sounding board to work through the details of my current tasks and responsibilities.  On my plate right now are the following projects.

  • Phone Services Pilot/Upgraded
  • Campus Television Service
  • Review of Processes/Support
    • Basic Video Production Support
    • Revisions to Windows 7 Configuration
    • Support of Web Conferencing
  • Safer Computing Habits
  • Updating our Data Storage Policy and File storage for non-standard files
  • Developing SaaS Purchasing Recommendations
  • File Storage from My Documents to Mapped Drive

As I write these down, it seems clear I have a lot going on and that there is a good bit to think about.  Let’s see where this goes this time.

Posted in Current Projects

Reading Paper For Digital Humanities Program

Tomorrow I attend a program on Digital Humanities as part of Allegheny’s Year of Transforming Education (YOTE).  In preparation, I received a photocopied article that I am having a hard time reading

  • as I can’t adjust the white space between lines and text
  • forgot it in my office over the weekend
  • am distracted by the poor quality of the text.  

I guess it is as hard to use physical media for some one used to using digital media as it is for one to use digital media that prefers the physical.  

Posted in General Thoughts

The Last 10%

Why does the last 10% of a project seem like it requires 90% of the effort?

I am starting to think that the toughest part of project management is not the volumes of time it takes to get the ball rolling but keeping the momentum through completion.

What are the tricks of keeping the momentum? Or is it even a problem of momentum?  Is it more a problem of defining what project completion looks like?

 

 

Posted in Goals and Progress, Project Management

5 Things to Say

A shout out to Mac for sharing this – 5 Phrases That Can Boost Employee Morale | Inc.com.

Posted in General Thoughts

A Growing Addiction

In the three weeks since returning from the Educause Institute Management Program, I have attempted to be more focused on the tasks at hand and not the shiny options that so often cross my path.  The tool that I have used is a modified quadrant to do list.  

This has worked really well to help me identify the ugly things that need to be eaten first.  The new items enter the list on the lower right which is a landing-place for all new items.  They live there until the end of the day when I start a new list.  At that time the item moves to one of the other three quadrants based on importance and immediacy.  The other caveat is that I can only move new items to another quadrant if there is room left to write it in.  This means that if I have not crossed off enough items then I can not add the item and give it my attention.  If the item needs my attention then I need to juggle something on the list by dropping it off the less important list, or changing an item from soon to later.  As there is only so much time in the day, there is only so much room on this paper so it is a physical reminder of limit resource our time is.

Outcomes of this –

  • I have a place for stuff so I don’t have to remember everything.  This greatly reduces the stress and energy trying not to forget something.
  • It helps me to figure out what are the current priorities and more quickly identify what is going to make the “important lists” and the items which are very unlikely to get any attention. This allows me to avoid giving false hope to those making requests of me.
  • I have a better grasp of the difference between project items (which used to be the basis of previous todo lists) and actual todos (things that are very tangible and limited in scope)
  • Mild panic when I cannot spot the tablet of them that I had made in a quick scan of the room.

I don’t think it revolutionary as I know others have used lists and whole time management programs are developed around this concept. In the words of my wife “Welcome to being an organized professional” but the difference between playing an organized professional on tv and actually being one is a stark contrast.

If you are interested in a copy of my to do sheet – (BTW how do you spell todo?) – you can download it here.

What do you do to stay organized?

Posted in Concepts, Ideas and Considerations, MGMT 2012

Turns Out Being Drunk and Sleepy Can Do Wonders for Your Creativity [Creativity]

I now understand why all those thoughts come in the shower, as I turn off the light and over a beer.(Does this also explain the to complimentary drink tickets at most conference socials?)

Turns Out Being Drunk and Sleepy Can Do Wonders for Your Creativity [Creativity] – http://pulse.me/s/5RerQ

Now the question is how to capture those thoughts without soaking your tablet or rousing you and distroying what might be a good night’s sleep. 

Posted in General Thoughts

Impact – First Week Back

Today, the MGMT 2012 Miami Alum received a note from a new friend and colleague that lead with this..

So it is Thursday.

What have you done since you got back? That is different or that you learned in class or from each other? Little stuff or big stuff? Small experiments of change that worked or didn’t work? Even if it is small behaviors or little changes or even if it is just something you are thinking about doing differently? Some goals to work towards?

This made me think, what have I done?

  • I am on my fifth day of using a quadrant to do list which is helping me to stay focused on the important tasks and minimizes my desire to chase the shine objects that come in and out of my office at regular intervals.  (I should note that I should be making three phone calls right now but I have chosen to respond as this will not make it to the important and soon column for a few days.)
  • I adopted a new conversation starter – “What can you tell me about..”  – when trying to figure out details of situations I learn through third parties.
  • I am more quick to realize monkeys and I am more likely to support colleagues to work through the situation than to accept the monkey on my back unnecessarily.

Through all of these I have seen small blocks of time to take on the projects and tasks that should be holding my attention (like planning and working more closely with the community).

Thanks for asking Jeremy.

My next post will be on –

How many of you have also realized that you need to ration out the changes, or at least more well develop some of them, before coming back from a week away and trying to dump 8,301 new ideas all at once?

Posted in MGMT 2012

Woman Receives First 3D-Printed Jawbone Transplant | 80beats

Woman Receives First 3D-Printed Jawbone Transplant | 80beats – http://pulse.me/s/5Mq1l

We spoke of 3d printers last week and this is much cooler than the cute piece of plastic we saw. 

Posted in Conference and Workshop Notes, General Thoughts
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