Triangle User Experience

Description

Thomson Reuters is the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world’s most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com

The Healthcare & Science business of Thomson Reuters provides intelligent information to better manage the cost and quality of healthcare and accelerate scientific research and innovation.

Lead user experience architect to significantly contribute to the ideation and creation of highly usable and useful healthcare applications.  These web-based solutions serve the hospital and payer markets and involve clinical workflow, search/information display, reporting, visual information display, analytics, and complex user interaction and include mobile (Palm, Windows, Blackberry, iPhone, and Android) platforms.  The UX engineer must apply appropriate methodologies and techniques in user research, information architecture, interaction design, visual information design, and prototyping to produce usable and effective products.  This associate advocates and represents the customer in business strategy, conceptualization, and development phases of a project.  He/she collects and interprets complex customer and user research findings and designs effective and elegant user experiences.  He/she also influences the product development process to effectively integrate user-centered design.

The lead user experience architect develops a deep understanding of customers’ business and individual needs by planning and executing user and ethnographic research activities including contextual inquiries, interviews, focus groups, heuristic reviews, surveys, etc.  Develops conceptual models and user personas.  Work with customers and other subject matter experts to identify and validate business requirements and translate those into highly useful and usable designs.  Work with developers, product managers, business analysts, and QA, to create visually appealing, highly usable, and intuitive web interfaces in an Agile environment.    Communicate your ideas using prototypes, wireframes, and interactive mockups.  Define and document user interface design specifications that include system process flows and business logic resulting from user interactions.  Articulate the pros and cons of designs and support choices with clear, detailed evidence and rationale for decisions.  Champion user needs while understanding the balance of user experience, business case, technical constraints, and time-to-release, and make tradeoffs when appropriate.  Conduct usability testing and validation.

Some travel is required (10%) to visit customer sites, tradeshow / conferences, and development teams.

Qualifications

• Master’s degree in Human Computer Interaction, Human Factors, Usability Engineering or related field.
• 10 years related experience in a mature software development organization.
• Thorough knowledge and significant experience with user-centered design practices.
• Expertise in user research methodologies, application of visual information design techniques, and an understanding of 508 and I18N requirements.
• Experience with prototyping tools (e.g., Visio, Photoshop, Illustrator, Fireworks, HTML, CSS).
• Understanding of the technical possibilities and limitations of HTML, CSS, Ajax, JavaScript, and Flash.
• Appreciation and commitment to incorporate high level of visual design.
• Strong analytical skills and attention to detail.
• Excellent communication and presentation skills, and ability to consistently deliver on schedule.
• Ability to work independently, work on multiple projects at once, and handle shifting priorities.
• Self-starter with strong project management skills.

Desirable

• Experience with Agile software development practices.
• Healthcare domain experience (clinical workflow, hospital management/operations, and/or health plan analytical applications).
• Mobile user interface design experience.
• Formal visual design training.
• CPHF/CPE a plus.

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Please apply by going to http://careers.thomsonreuters.com/ with job code PRO00002744.
Primary Location US-NC-Durham
Organization Healthcare US
Schedule Full-time
Education Level Master’s Degree (±18 years)
Travel Yes, 10% of the time

Modis is looking for a savvy, driven User Experience Designer. The UXD will design informational web sites and new functional applications for the rail industry. He or she will work with product managers, project managers, marketers, web developers, rail industry experts, and end users to produce novel solutions to rail industry needs.

Responsibilities:

• User Requirements Gathering and Analysis: Understanding customers’ stated and unstated needs by performing interviews, task analysis, needs analysis, and voice of the customer.
• Information Architecture: Designing information spaces to achieve an intuitive structure. The Information Architecture fuses the interaction design with the interface design to create a complete blueprint of the web site.
• Interaction Design: Developing workflows and paths that describe user tasks and define how the user interacts with the web site’s and functional application’s features.
• Usability Testing: Conducting usability testing, analyzing the results, and creating an actionable recommendations report.
• Functional Prototyping: Developing prototypes for demonstrating concepts and gathering feedback from business partners, customers, and end users via usability testing.
• Interface Design: Designing wireframes with excellent layout and typography. Experience with storyboarding. Knowledge of graphics design preferred.

Qualities:

• Project Leadership: The UXD will be a driver on their projects, acting as a bridge between business and development. Experience with agile methodology preferred.
• Creativity: The UXD will have experience in new product development for web enabled applications. Can facilitate ideation and brainstorming sessions.
• Communication: We are looking for someone who can describe their process to team members and explain UCD and NPD.

Requirements:

• Bachelor’s degree in human factors, HCI, information design, cognitive psychology, or related fields
• Minimum 3 years experience.
• Thorough knowledge of User-Centered Design methodology. New product development a plus.
• Thorough understanding of web strategy, design, technology and traditional application development processes and practices. Graphics design is a plus.
• Excellent written and verbal communication skills.
• Working knowledge of Photoshop, Flash, HTML, JavaScript, CSS, or basic Web development tools such as Macromedia Dreamweaver for UI prototyping. Flex is a plus.

If interested, please submit a letter of interest and resume to Amy Shah at amy.shah@modis.com. You can also call Amy directly on 919.674.2125 or send your resume to Amy’s attention at:

Modis
3333 Regency Parkway, Suite 150
Cary, NC  27518

Capstrat is looking for the next great User Experience Designer. Our User Experience Designers (UXD’s) are the primary advocate for the end user during the Web development process. They work collaboratively with the entire team to produce experiences that best meet the end user’s goals. They will work most closely with the web strategists, developers, designers, producers, and end users to ensure project successes. Our UXD’s are impeccable thinkers, writers and presenters.

Responsibilities:

• User Requirements Gathering and Analysis: Developing goals of the Web product through user research, persona development, scenario building and use cases. Conducting contextual inquiry (in person observation & interviews) with target users to understand their mental models and behaviors.

• Business Requirements Gathering and Analysis: Developing requirements documentation related to how the proposed Web site will expand market opportunity, revenue and user retention. Analyzing information gained during user research and also conducting heuristic and competitive analyses.

• Information Architecture: Designing information space to achieve an intuitive structure. The Information Architecture fuses the interaction design with the interface design to create a complete blueprint of the Web site.

• Interaction Design: Developing flow and path models that describe user tasks and define how the user interacts with the Web site’s features.

• Interface Design: Designing wireframes to identify all elements users can interact with.

• Usability Testing: Conducting usability testing, analyzing the results and creating a recommendations report.

• Functional Prototyping: Developing prototypes as necessary to support the user design specifications.

Qualities we are looking for:

• Creativity & Analytical Skills: Experience will guide this person. They know the rules and how to break them elegantly. They are up to date on what this industry is doing and they participate in its thought leadership.

• Communication/Attitude: We are looking for someone who is a great communicator, with both internal team members and clients. They have to describe complex processes to people who’ve never thought about their projects with such detail.

• Presentation Skills/Independence: We are looking for a candidate who can present their ideas clearly to clients during presentations. We are also interested in someone that can self-direct under multiple deadlines.

• Writing / Proposals: Candidate must have strong writing skills and be able to properly communicate through their writing when working on proposals and reports.

Requirements:

• 3-5 years experience.

• A demonstrated understanding of User-Centered Design methodology

• Thorough understanding of web strategy, design, technology and traditional application development processes and practices.

• Excellent written and verbal communication skills

• Expert proficiency with MS Visio

• Working knowledge of HTML, JavaScript, CSS, or basic Web development tools such as Macromedia Dreamweaver for simple prototyping.

At Capstrat, we believe in excellence. We hire smart, talented people who grow in an environment that’s fun, challenging, respectful and diverse. We insist on hard work, but seek to balance our work and personal lives because it is good for us and good for business. Doing well gives us a greater responsibility to do good. We believe in using our talents and abilities to serve the communities where we live and work.

If interested, please submit a letter of interest, resume and salary requirements to careers@capstrat.com

Company: McKinney www.mckinney.com

Description: We’re looking for someone to work within our interactive strategy team to assist on a wide variety of projects. The ideal candidate will be skilled in user experience design, information architecture for websites, landing pages and microsites, CRM/ email, and social media. He/ she will be able to use interactive research tools such as Comscore, Forrester, and eMarketer to gain insights into clients’ category, brand, and best targets. A Bachelor’s degree is required along with 5 – 7 years experience in the interactive space that includes digital campaign management and  user experience design. This is a 3 month freelance position located in Durham, NC.

To apply: please email jean.cormier@mckinney.com

Looking for a job outside the Triangle? HFI is looking a UX Strategist near New York City:

As a User Experience Strategist with Human Factors International you will apply your expertise in usability and interface design to solve mission critical issues and facilitate solutions with worldwide Fortune 500 clients.

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